Customer Feedback

Customer Feedback

“Wow wow wow My second Balloon flight, My husband’s first flight experience and a surprise flight at that . What an amazing experience it was for him, with the early rise well worth it
From the time we entered the driveway the staff were and are very friendly they are a credit to you a job well done.”

“Awesome experience from start to finish. The detailed explanation of what was happening made us feel safe and comfortable. The whole crew were so friendly and accomodating. The breakfast was a nice finishing touch. Highly recommended.”


“Not usually early risers, we found the whole experience awesome. Right from the first minute of meeting Clay and Sam, we relaxed and soaked up the atmosphere that was created by their professionalism and knowledgeable manner. Our ride was exceptionally smooth and we covered a very large area of the Hunter Valley. A little apprehensive re height, once up it was sheer magic. Our landing was amazing and our breakfast first class food at Petersens. Thanks you guys, one of our wishes have come true and you have made it all the more amazing.”

“Our experience with Balloon Aloft this morning was awesome! Our pilot was Eddie and he was fun, knowledgeable and an extremely talented pilot. The view was stunning and breakfast was delicious – definitely worth the early morning!”

“Matt and Travis made a great team , keeping us all very amused. Travis was a very funny guy. We had great weather and an awesome morning !!!!!! Highly recommend.”

“Gently floated over the vineyards with a grin you couldnt wipe off while watching the sun come up over Pokolbin. Our pilot, Clay, navigated expertly over the Valley with charm and good humour as he introduced us to the art of ballooning. We landed gently and had a treat – walking inside the still inflated balloon, like a magical colourful billowing tent before all pitching to roll and pack the balloon away. Back to earth with a champagne welcome and a hearty perfectly cooked breakfast. Highly recommend.”

“Wow, what an amazing way to start your day. Perfect conditions matched by a perfect professional crew. We absolutely loved floating over the hunter valley.”

“Amazing VIP balloon flight! My husband marked our 10th wedding anniversary with a Hunter Valley VIP balloon flight for just the two of us. It was our first taste of ballooning. Our pilot, Jacob, was so friendly and professional, plus he took some awesome shots on the Go Pro. The experience was both exhilarating and peaceful, and certainly lived up to our high expectations for the special occasion.”

“What a fabulous experience!!! Thanks to Andrew our wonderful pilot from Balloon Aloft Mudgee for providing an amazing flight over Mudgee – our home town! Andrew and his team are very professional, punctual and knowledgeable. The flight was so spectacular and Andrew was able to provide loads of information about our location and interesting flight details. The flight was a surprise for my husband’s 50th birthday. We loved it so much, we are already planning to do it again. Highly recommend as a Mudgee experience.”

“Absolutely amazing experience. The morning was perfect, the team were amazing and the whole experience was brilliant. Cant rate you guys high enough. Thankyou so much.”


“We just came back from hot air ballooning with Baloons a loft and I can’t wait to write for these amazing people. From start to finish it was perfect. The punctuality, the attention to detail, the service, the commitment is outstanding and we are people hard to get impressed. The service after the ballooning with an excellent champagne breakfast was also a perfect finish of the morning. Think no other! A must have to do.”

“I had the pleasure of flying with Balloon Aloft on a beautiful hunter valley morning. The team were very professional and made sure everyone felt welcomed and comfortable. Our pilot, Clay, was very highly skilled and catered for everyones ambitions. There was a lady on board who was scared of heights and he did a great job of keeping her light hearted and calm. Our ground crew, Matt and Paul were great! Very funny and professional. Breakfast at Petersons was amazing! Truly gourmet breakfast with wine tasting 🙂 . Would highly recommend the experience to any locals or travellers who want an unforgettable morning 10/10”


“This was a slick, professional but fun operation. Great crew, highly experienced and thoughtful. Clay was a fantastic pilot. Sam and the rest of the crew went to great lengths to make sure you felt involved and looked after and were thoughtful in taking photos and videos to help you record your memories. This was our second balloon trip and Clay’s dynamic flying style really stood out. Definitely thrilling but felt very safe all the way through. Not to be missed. Thanks guys, it was magic.”

“Flying with Balloon Aloft Byron Bay was one of the most enjoyable experiences I have ever had! The whole team was amazing and kind and I felt comfortable and safe the entire flight. The photo package was definitely worth it and the breakfast at the end was great too. I can’t recommend them enough it was an all round great experience for myself and my family.”

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Hot Air Ballooning is a weather dependent activity. The Flight Ticket option you have chosen can be rescheduled to another date in the event of a weather cancellation but is NON-REFUNDABLE in the event of a weather cancellation or under any other circumstances. With this ticket type you cannot cancel or reschedule your flight within 72 hours of your flight time.

If you require a refundable ticket option, please take a look at our Flexi Ticket.

Hot Air Ballooning is a weather dependent activity. The Flexi Ticket option you have chosen can be rescheduled to another date in the event of a weather cancellation. This ticket option is 100% REFUNDABLE in the event of a weather or pilot determined cancellation. An admin fee may apply to any cancellations before your flight date but this ticket cannot be cancelled/rescheduled within 72 hours of your flight time.